Return/Exchange: Upon receiving your product, if you are not satisfied and wish to return or exchange your Ore Mailbox™, please contact us at 1-844-364-7847 within 30 days of delivery.


Defect/Malfunction: If a product is received and appears defective or is malfunctioning, please contact us at hey@OreProducts.com. If this occurs, contact must be initiated within 30 days of delivery.


When contacting Ore Mailboxes concerning a return or exchange, please have your order number ready as a reference to the product.